Word / Excel / Database Skills in Gloucestershire

• All My Friends Childcare Ltd
• Salary: £12.00 per hour
• Updated: 03-10-2024

A temporary position has arisen for an Administration Assistant to support our busy Day Nursery and Out of School Club Management team. The role is a 3 month contract initially, with the potential to extend. Immediate start available. Based on the outskirts of Gloucester City Centre, our office location is easily accessible by public transport and we have an onsite car park. Responsibilities: Assist the Setting Managers and Senior Leadership Team with administration duties as required Carry out general office administration Receptionist duties including directing telephone calls  Candidate Attributes: You will have strong communication and organisational skills. Some experience of working in a busy office environment would be an advantage You will have good IT skills and be a competent user of Microsoft Office You will have achieved GCSE Level 4 or equivalent in English and Mathematics If you are enthusiastic, proactive and enjoy working within a team, then this could be the ideal role for you! Please click on Apply Now to apply for this role or to find out more and about the benefits of working for us, please be in touch, contact details are listed to the right of this page. All My Friends Childcare is committed to ensuring professional standards, including safeguarding and promoting the welfare of children. Safer Recruitment procedures are in place, enforced and supported by staff. Conditions of employment include a clear Enhanced DBS Disclosure, receipt of suitable references and evidence of the right to work in the UK.

• Govtech Solutions Limited
• Salary: 20k-25K pa Depending on experience
• Updated: 03-10-2024

About Us: Join our dynamic IT team and contribute to the growth of a fast-paced, innovative company. We’re seeking a motivated Junior Windows Infrastructure Technician to support and maintain our Windows environments across both cloud and on-premises infrastructure. Role Overview: As a Junior Windows Infrastructure Technician, you will be responsible for the effective operation, maintenance, and troubleshooting of our Windows infrastructure. You’ll assist with system updates, patching, and daily maintenance tasks to ensure optimal performance, security, and uptime. Key Responsibilities: Windows Updates & Patching: Assist in deploying and managing Windows updates across cloud and on-premises systems to maintain system security and performance. System Maintenance: Perform regular maintenance tasks on Windows servers and workstations, including backups, security checks, and performance monitoring. Infrastructure Support: Troubleshoot and resolve issues related to Windows environments, ensuring system availability and reliability for both cloud-based and on-premises infrastructures. Cloud Infrastructure: Assist in managing and maintaining cloud-based Windows environments in Microsoft Azure alongside on-prem solutions. Security Compliance: Ensure all systems are up to date with security patches and aligned with company compliance policies. Documentation: Maintain detailed records of updates, patches, maintenance schedules, and incident resolution. Collaboration: Work closely with senior technicians and other IT staff to support larger projects and initiatives. Key Skills & Experience: Familiarity with Windows Server (2016/2019/2022) and Windows Desktop operating systems. Basic understanding of cloud infrastructure (Azure, AWS) and on-premises environments. Knowledge of Windows updates, patching, and system maintenance processes. Troubleshooting and problem-solving skills with an ability to work under pressure. Good understanding of networking fundamentals and basic IT security concepts. Enthusiasm for learning and developing within IT infrastructure roles. Strong attention to detail and documentation skills. Desirable Qualifications: CompTIA A+, Microsoft Certified: Windows Server Fundamentals, or similar certifications. Experience with PowerShell scripting for automating tasks. Exposure to virtualization technologies (Hyper-V, VMware). Why Join Us? Career Growth: Ongoing training and development opportunities. Dynamic Environment: Work with cutting-edge technologies in both cloud and on-prem settings. Collaborative Culture: Be part of a supportive team where your contributions are valued. How to Apply: If you’re ready to take the next step in your IT career and work in an exciting environment, apply now! Send your resume and a cover letter by clicking on Apply Now, and we’ll be in touch.

• The Bridge - Connecting People
• Updated: 03-10-2024

About Gloucester & Cheltenham Jobs Fair The Gloucester & Cheltenham Jobs Fair is located at the Kingsholm Stadium, Kingsholm Rd, Kingsholm, Gloucester, GL1 3AX. The event attracts a mixture of different employers from various industries, all recruiting for local jobs. The Gloucester Job Fair is a great way to speak with potential employers face-to-face. You can apply for jobs, collect information on employers, ask them questions in-person, and even have a mini interview on the day. Please register for a free ticket pre-event. Tickets are subject to event availability and no tickets are issued on event days. Upon entry, please provide your ticket (Mobile or Printed). Tickets will be scanned on arrival to be able to enter the event. Your ticket admits you entry to the event and MUST be presented at the entrance upon arrival for scanning. Your ticket MUST be valid for the event date you're attending. Your ticket is non-transferable. Your tickets are NOT to be duplicated for the purpose of falsifying entry. The organiser reserves the right to cancel tickets/refuse entry. Check out if the venue has free parking, if you're travelling by car. Top tip - make sure you speak to every exhibitor at the Jobs Fair. You never know what jobs they may have on offer, so, don’t just look at their pop ups and think they're not for you, go and have a chat! Kingsholm Stadium Kingsholm Stadium is a 16,100 seater venue, home to Gloucester Rugby. It was built and opened back in 1891. Why should you attend? Speak directly with employers Get CV advice Get career advice Ask questions to employers on the day Get to see what local jobs are on offer Brush up on your interview skills Conduct interviews on the day with employers Help gain confidence in speaking with HR staff Interested in attending? View our Quick Tips

• Department for Work and Pensions
• Updated: 03-10-2024

This event is free to attend, with no registration needed. Request your ticket to book your space by emailing us at Gloucester.EAs@dwp.gov.uk All you need to do is: Arrive between 10am to 12pm Bring a CV if possible (advisable but not essential) Be prepared to chat to different people from our teams The venue offers great access to public transport networks if you're travelling by train or bus, and Pay and Display public parking if you're travelling by car.  

• Vardar Systems Ltd
• Salary: Competitive
• Updated: 03-10-2024

Vardar Systems Ltd are a fast-growing Engineering company who design, manufacture and supply innovative machinery to the global plastics processing industry. We have a number of opportunities across the company. We continue to look for ambitious team players who want to contribute to our ongoing success, for many positions this means varied and interesting tasks to meet the ever-increasing demand. We currently have a vacancy for a Design - Mechanical Engineer to work in our manufacturing facility in Cheltenham. The, Design - Mechanical Engineer will work as part of a small team providing technical support and expertise for all areas of Engineering, Manufacturing and equipment development. We are looking for someone who is: - Suitably qualified Mechanical Engineer with innovative mind Currently working or looking to move into a similar Design / Mechanical Engineering position in a project based company. Able to use 3D CAD software such as Inventor, SolidWorks, AutoCAD etc. Good theoretical mechanical engineering knowledge of core principles and tight tolerances Keen to learn new skills and develop capabilities Excellent communication skills both verbal and written Proficient using MS Office Excellent organisational skills and time management skills Have the ability to work well alone as well as part of a small multi-disciplinary team The Design - Mechanical Engineer will have responsibility for the quality, accuracy and timely delivery of the work they undertake. They will be proactive in finding solutions to problems and identifying areas for improving the overall business of Vardar Systems ltd and the equipment we offer. Please click on Apply Now and email your CV and covering letter.

• Cott's Care Ltd
• Salary: Annual salary of £23,000 to £25,000 after training
• Updated: 03-10-2024

Are you an organised person and have an attention to detail, if so our job in Cheltenham is just for you. You will be: - Scheduling our care worker visits as well as general office admin duties. - Liaising with clients and carers. - Liaising with other office teams and Council Brokerage. - Given full training on specific programs. You will have: - Excellent organisational and time management skills. - Strong attention to detail and problem-solving abilities. - Good communication skills. - Ability to thrive in a fast-paced environment and adapt to changes in need. - Ability to use Microsoft Word and Excel. Cott’s Care is a well-established provider of quality care services across Gloucestershire since 2013. We are committed to creating a friendly and supportive work environment while ensuring that the standard of care provided remains exceptional. Our growth and success are testament to Cott’s Care’s dedication to both their clients and their staff. If you have office experience and feel your skills match those needed this could be the next step in your career. - Casual dress, friendly team. - Full time role office hours - Free parking - Blue Light Card available (NHS Discount Card) - Progression within the company - Personal development plan Please click on Apply Now and email your CV and covering letter.

• Albright IP Ltd
• Salary: Dependent on experience
• Updated: 03-10-2024

Albright IP has an opportunity for a Renewals Administrator (trainee, part-qualified, or qualified) to join a sociable team in our vibrant office in the heart of Cheltenham. It is a diverse role in a friendly and supportive working environment. No prior experience is necessary, but you do need excellent attention to detail. As a Renewals Administrator, you will provide administrative support to our Renewals Team, including preparing and sending reminders to clients, engaging with clients to take their instructions, and to renew patents for clients all over the world. Responsibilities will include: Accurately entering information on our in-house record system and monitoring deadlines Pro-active reminders to attorneys of renewal deadlines Answering incoming calls and answering queries via email, and, over time, giving basic patent advice and guidance to clients Completing official forms by using information in our database to prepare documentation for submission at Patent Offices Liaising with our Accounts Department and invoicing clients appropriately Dealing with incoming post and instructions from clients, associates, patent offices, and actioning accordingly Skills and Attributes: Excellent English language skills, with the ability to correctly interpret written materials Curious and willing to learn Excellent fact checking and excellent attention to detail Ability to use own initiative and be a positive team player with a ‘can do’ approach Competent and knowledgeable in the use of Microsoft Office suite (Word and Excel, in particular) Exceptional organisational skills with the ability to multitask Comfortable working with deadlines Able to deal courteously and efficiently with a wide range of people in a professional environment This role will be mainly performed on-site from our offices in the centre of Cheltenham, with the potential for some occasional remote working when you have gained significant experience. We will support the right candidate to obtain the Chartered Institute of Patent Attorneys Administrator qualification “The Introductory Patent Paralegal Course (IPPC)”, enabling you to formalise and evidence your understanding of the critical importance of meeting legal requirements and deadlines in Intellectual Property law. If you are interested, please send your CV with a covering letter explaining your suitability for joining our team by clicking on Apply Now.

• Superdry
• Updated: 03-10-2024

Type: Permanent Full TimeReference: 11575Location: Unit 60 The Runnings Cheltenham Closing date for applications: 06.10.24Hours: 37.5 hours per weekSalary: Salary of £24,000pa & Benefits The Role As a Merchandise Admin Assistant (MAA) within Branch Merchandising you will be instrumental in ensuring that the right product is in the right place at the right time. MAA’s are critical to our success, providing the link between Merchandising, Distribution Centres and our Stores. MAAs have strong analytical and numerical skills and relentless attention to detail. You enjoy working to time scales and meeting deadlines, and demonstrate the ability to work on your own initiative. You will be ambitious, determined and looking to progress into a retail merchandising career. You Will Allocate stock to stores in line with the agreed assortment plans and trading activities. Accurately execute allocations in line with the agreed standard quantities and trading parameters. Responsibility for line print management Support the Assistant Branch Merchandiser and Branch Merch Leads with required administrative activities and reporting. Assist with Inter Store Transfers, recalls and stock builds Strive for the highest quality in what you do through continuous checking, reflecting & questioning. Work closely and collaboratively with Core merchandising team to ensure range strategy is executed in line with plans. Build knowledge of the wider trading scenery enabling you to prioritize top performing stores. Support with focus store actions and projects. You Are Someone from a retail background looking to build a career within a Merchandising setting Naturally analytical with excellent numerical skills Able to multi-task and identify priorities, and take personal responsibility to deliver upon them A strong communicator, written and verbal Willing to learn new skills and implement them quickly Enthusiastic and confident with the ability to interact well with people at all levels Adept at picking up new systems, with excellent IT skills including Microsoft Excel High attention to detail Working for Superdry has never been so rewarding… 25 days annual leave, plus bank holidays, we also offer a holiday buying scheme An additional day off to celebrate your Birthday Family is massively important to us, so we have a broad range of family-friendly working policies in place, including enhanced maternity, paternity, and adoption leave Company Pension scheme All employees are covered by our Life Assurance policy whilst working at Superdry. We feel it’s important to offer protection for your family and loved ones in such a situation and to support this we offer life assurance cover which pays a lump sum equivalent either twice or four times your annual salary A big staff discount – naturally. Because we know that you love to wear Superdry, you’ll benefit from a 50% discount in store and online Our Head Office is home to our very own store for staff only where you can treat yourself to heavily discounted sample stock A health cash plan is open to all employees. Flexible working and core working hours between 10am – 4pm to help you achieve that all-important work-life balance Access to onsite parking and as part of our sustainable development goals, we have a selection of electrical car parking points freely available to staff. A range of learning and development materials to help you in your career and grow with us We like to give back, so we allow our employees time off for volunteering work A global employee assistance plan in place that you can access anytime you want - it’s free and confidential You’ll also have access to a Cycle To Work Scheme and an excellent Car contract hire/purchase scheme A range of local discounts with businesses across Gloucestershire At Superdry, everyone has a voice and we want to hear it. We create environments where individuality can flourish and is celebrated as part of who we are as a brand. We’re incredibly proud that over 90% of our people feel strongly that they can be themselves at work. We want to meet people with varied backgrounds because we understand that diversity of thought encourages new ideas to thrive, fuelling creativity and enabling us to do better work. We want to build a team which represents a variety of backgrounds, styles, perspectives, and skills; we hire people based on their merit and potential. We also welcome conversations about flexible working for all roles at Superdry and will always accommodate it where possible. Please note that some jobs may be closed earlier than the published closing date if we get a high volume of applications. We therefore advise that you complete your application at your earliest opportunity to avoid disappointment. #LI-SA1 Who we are Superdry is a British, founder-led brand with a truly global presence. We’ve been proudly creating world-class product for almost two decades, offering genuine choice to our customers with our curated style collections.  Our mission is to be the No. 1 sustainable style destination, delivering product that is authentic with unmatched quality and true integrity, much like our people.  We are on an ambitious journey to serve our diverse community through a premium brand that’s focused on the future, prioritises sustainability, leads with craft, and celebrates culture. We need talented people to join us on the adventure, is this you? Download job description Apply Please note that some jobs may be closed earlier than the published closing date if we get a high volume of applications. We therefore advise that you complete your application at your earliest opportunity to avoid disappointment. Back to search

• Gloucestershire College Courses
• Updated: 03-10-2024

Learners can enrol on a course and start learning within a day or two, and while the course content is on a self-study basis – great for fitting in around work, homeworking and/or family life – all learners have access to support from our dedicated online support team. The Level 2 qualifications are like GCSE grade A*-C or 4-9, so these are great additions to a CV. Plus, each course can be completed in 15 weeks or less, and there are plenty of progression options and related courses available at GC, for those who decide to study further. Click on Apply Now. 

• RE People Ltd
• Salary: £32,325 per year
• Updated: 03-10-2024

We have a lucrative opportunity with one of our industry-leading clients in Gloucester! Are you looking to maximise your earning potential with a 4 on, 4 off shift pattern? Have you got experience within machine operation? Want to earn a starting salary of £32,325pa, plus benefits and overtime opportunities? Read on! We are looking for Machine Operatives to: * Operate and maintain production machinery to meet quality targets * Record operating conditions in line with production plans accurately and in a timely fashion * Complete and maintain cleaning and checking procedures * Strive for continuous improvement within yourself and across the wider team, identifying areas of improvement opportunity * Work on a 4 day rota of 2 day and 2 night shifts A Machine Operative must: * Have a basic understanding and confident use of IT, including MS Office * Possess excellent communication and teamwork skills * Hold GCSEs or equivalent in Maths and English * Be comfortable with routine drug screening as part of operational due diligence * Be comfortable working on their own initiative, managing their own workload effectively * A drive to earn and progress a career - there are opportunities for development for those who want it, and can demonstrate this! This is a really exciting opportunity for someone driven by earning potential, with additional benefits including 25 days annual leave, plus Bank Holidays, pension, life assurance and Bupa medical scheme. The site has free parking but is also on a major bus route, so easily accessible, and we can facilitate an interview with short notice for the right candidate. If you have general operative experience under your belt and want to increase your earnings, this is the role for you! Apply now; we want to hear from you! ENG1

• RE People Ltd
• Salary: £38k - 41k per year
• Updated: 03-10-2024

Operations Manager - Key Leadership Role Permanent Opportunity Salary £40,000 We are seeking an experienced Operations Manager to oversee the day-to-day activities of our facility. In this pivotal role, you will be responsible for managing staff, driving operational efficiency, ensuring top-quality standards, and optimising processes to ensure customer satisfaction. The ideal candidate will have a proven background in operations management, exceptional leadership capabilities, and a keen eye for operational excellence. Key Responsibilities: * Staff Management: Oversee recruitment, training, and workforce planning to maintain optimal staffing levels and productivity. * Budget Oversight: Manage budgets and ensure that all expenditures align with financial targets. * Process Optimization: Identify and implement process improvements, while continuously evaluating and refining existing procedures. * Quality Assurance: Lead quality control efforts to ensure that products and services meet the highest standards. * Strategic Planning: Develop and execute strategies aimed at improving operational efficiency. What We're Looking For: * A seasoned Operations/Office Manager with experience in a senior leadership role. * Proven ability to manage and motivate teams, coupled with excellent communication and interpersonal skills. * Strong IT literacy, with a data-driven mindset and financial acumen. * Demonstrated experience in process management and continuous improvement. * Exceptional written and verbal communication abilities. If you're ready to take on this exciting leadership challenge, submit your CV in confidence to jillw@rerecruitment.com . We look forward to hearing from you! COM1

• Superdry
• Updated: 03-10-2024

Type: Fixed Term Employed Full TimeReference: 11525Location: Unit 60 The Runnings Cheltenham Closing date for applications: 21.10.24Hours: 37.5 hours per weekSalary: £24,000 per year (pro rata) & benefits The Role As a Customer Service Advisor, you will be the voice of our brand.  Our customers are really important to us, so we are looking for positive, solution focussed people to deliver excellent customer service and enhance their Superdry experience.  We want our customers to find it easy to get the help that they need, and this is why you could be interacting with them in a live chat, by emails or messaging via Facebook.  We no longer have phones so the ability to digitally interact whilst showing your personality is really important to us. Our customer values are to make it easy, take ownership, resolve first time, and to be a human being, and we live and breathe these in everything that we do. As we head into the busiest time of year, we want to expand our existing team and keep on delivering a fantastic service for our customers! We work hard but we also have a lot of fun along the way. Our Superdry Customer Service Team won a national award this year for our approach to hybrid working.  We call it “work it your way” and offer full flexibility for you to work from our Head Office in Cheltenham, from home, or a bit of both if you’d prefer, whatever works best for you!  This includes all training for those people who don’t live locally.  You can work for Superdry from anywhere in the country! You’ll work 5 shifts per week. This will include weekend work which is normally every other Saturday.  You must be fluent in at least one European language (ideally Dutch, French or German), as well as English, written & spoken.  We’ll also consider part time applicants who can work 20 hours or more. We also may have the opportunity for permanent roles and offer an internal Career Path that rewards our Advisors as they grow their knowledge and skills.  Our Head Office in Cheltenham has a wide range of roles and opportunities, and Customer Service is a great way to start your Superdry career.  You Will Fix things when they go wrong for our customers, creating positive experiences when things don’t go to plan. Deliver excellent service whilst also understanding the need to work efficiently and effectively. Be a problem solver aiming to provide solutions for our customers. Have high standards, aiming to resolve our customer enquiries first time. Deliver and exceed personal performance measures to help support the overall Customer Service Department’s objectives over our peak period of the year. Work collaboratively with your manager and colleagues to share feedback and trends that may impact our customer’s experience You Are Fluent in either Dutch, French or German Someone who is customer and solution focused, ideally with some customer service experience but this isn’t essential as full training will be provided. Digitally savvy, able to chat live to customers via Livechat and Social Media, bringing your personality to the conversation. A keen problem solver who can think outside the box. An excellent communicator who can enhance the customer experience and work collaboratively with colleagues.  Computer literate (Outlook, Word, Excel), with good attention to detail and ability to multi-task. Able to bring your personality to the role and be a positive representation of the Superdry brand and customer experience. Fluent in English & one European language, plus if you can speak additional languages even better Based in the UK. Working for Superdry has never been so rewarding… 25 days annual leave, plus bank holidays, we also offer a holiday buying scheme An additional day off to celebrate your Birthday Company Pension scheme All employees are covered by our Life Assurance policy whilst working at Superdry. We feel it’s important to offer protection for your family and loved ones in such a situation and to support this we offer life assurance cover which pays a lump sum equivalent either twice or four times your annual salary A big staff discount – naturally. Because we know that you love to wear Superdry, you’ll benefit from a 50% discount in store and online Our Head Office is home to our very own store for staff only where you can treat yourself to heavily discounted sample stock A health cash plan is open to all employees. Flexible working and core working hours between 10am – 4pm to help you achieve that all-important work-life balance Access to onsite parking and as part of our sustainable development goals, we have a selection of electrical car parking points freely available to staff. A range of learning and development materials to help you in your career and grow with us A global employee assistance plan in place that you can access anytime you want - it’s free and confidential A range of local discounts with businesses across Gloucestershire At Superdry, everyone has a voice and we want to hear it. We create environments where individuality can flourish and is celebrated as part of who we are as a brand. We’re incredibly proud that over 90% of our people feel strongly that they can be themselves at work. We want to meet people with varied backgrounds because we understand that diversity of thought encourages new ideas to thrive, fuelling creativity and enabling us to do better work. We want to build a team which represents a variety of backgrounds, styles, perspectives, and skills; we hire people based on their merit and potential. We also welcome conversations about flexible working for all roles at Superdry and will always accommodate it where possible. Please note that some jobs may be closed earlier than the published closing date if we get a high volume of applications. We therefore advise that you complete your application at your earliest opportunity to avoid disappointment.   #LI-SA1 Who we are Superdry is a British, founder-led brand with a truly global presence. We’ve been proudly creating world-class product for almost two decades, offering genuine choice to our customers with our curated style collections.  Our mission is to be the No. 1 sustainable style destination, delivering product that is authentic with unmatched quality and true integrity, much like our people.  We are on an ambitious, style-obsessed journey and need talented people to join us on the adventure. Are you ready for everything? Apply Please note that some jobs may be closed earlier than the published closing date if we get a high volume of applications. We therefore advise that you complete your application at your earliest opportunity to avoid disappointment. Back to search

• i2i Recruitment Consultancy
• Salary: £35 - 40,000
• Updated: 03-10-2024

Global Project Manager Cheltenham £35,000 - £40,000 Are you a skilled Project Manager ready to tackle exciting, high-profile projects on a global scale? My client is looking for a talented individual to join their Global team. In this role, you’ll manage complex projects for top clients around the world, ensuring timely and successful delivery. Key Skills & Experience: Proven experience in project management. Certification in project management is a plus. Strong planning, organisation and leadership abilities. Excellent communication skills and proficient in Microsoft Office. Self motivated, adaptable and capable of handling multiple projects. Ability to work independently and as part of a global team. Responsibilities: Guide and direct project teams to achieve clear goals and high performance. Provide updates on project progress and address any challenges or successes with the Head of Consulting. Develop and manage project plans, track progress, handle risks, and communicate with clients. Provide exceptional service, support local teams, and be the main contact for clients during setup and delivery. Oversee project budgets, invoicing, and cost tracking. Ensure projects are resourced effectively and efficiently. Maintain high standards and integrate quality assurance throughout the project lifecycle. Understand and adapt to cultural and regional differences to meet client needs. Benefits: Opportunity for flexible working. Private Medical Insurance Cycle to Work Cashback on a range of health checks Employee Assistance Programme Pension Annual leave - 25 days + bank holidays For IMMEDIATE consideration send your CV to Jade at i2i recruitment today! We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.

• Studee
• Salary: £22-£24k
• Updated: 03-10-2024

Overview Studee is a start-up in the ed-tech space, we help international students to find their dream university online and universities to find the best students to enrol at their institution. We are looking to add to our team and are currently recruiting for 4 data coordinators. The job is hybrid, with 2 days in the office in Cirencester and the remainder working from home. If you want to attend the office more frequently you are of course welcome to. Job Specifics As a data coordinator, you will play a crucial role in supporting the Studee mission. Your primary responsibilities will include application replication, assisting with university onboarding, and collaborating with the wider teams to maintain data integrity. Principle responsibilities Gathering data from websites i.e a university website and organising that data to include it in our own database (CMS) Creating new fields for applications and testing them to make sure they work well Assist in the onboarding process or related projects by gathering data and managing imports to our own database (CMS) Execute university edits as required, promptly addressing any updates or modifications. Collaborate with the team to maintain a high level of data accuracy in all processes Essential Skills Proficient in Google Sheets Strong attention to detail Excellent data accuracy. Ability to work independently Strong communication skills to effectively interact with colleagues and clients. Strong organisational skills to manage and prioritise tasks efficiently. Proactive Curiosity to find solutions Interest in technology Nice to Have Skills Basic understanding of CSS Selectors and HTML Web scraping techniques and softwares Ability to create process documentation Data structure and data visualisation Business Intelligence Tools Benefits 25 days holiday + 1 day extra for every year you stay with us, up to a max of 30 NEST Pension scheme Flexible working hours (core hours are 10am-4pm) Regular all expenses paid social events 5 paid Training days per year. Up to 2 hours for lunch if you need it (you just need to start earlier or finish later) Mental health first aiders available to talk to (it’s OK not to be OK) Dog friendly - if you’d like to bring your dog to the office in Cirencester you can 3 paid days off every year to volunteer Equality, Diversity & Inclusion Statement Studee is a diverse and inclusive place to work where we can all be ourselves. We believe it is important to have team members that not only reflect the communities that we work in but also our customers. Our ambition at Studee is to work together to promote a diverse, equal, and inclusive environment which attracts all candidates. The Company is committed to actively opposing all forms of discrimination. Promotion of our core values We’d like you to understand our core values, embrace and live them. They are: Passionate Open & Honest Accountable Empathetic We want you to be a positive influence on everyone you work with. Please click on Apply Now and email your CV and covering letter.

• Studee
• Salary: £22-£24K
• Updated: 03-10-2024

Overview Studee is a start-up in the ed-tech space, we help international students to find their dream university online and universities to find the best students to enrol at their institution. We are looking to add to our team and are currently recruiting for a Customer Support Specialist. The job is hybrid, with 2 days a week in the office in Cirencester and the remainder working from home. If you want to attend the office more frequently you are of course welcome to. Job Specifics As the primary liaison for education agents and universities, the Customer Support Specialist is responsible for efficiently managing all inbound inquiries, including those from students. This role ensures prompt and effective communication through live chat, WhatsApp, and other platforms, addressing queries, resolving issues, and guiding users through the application process. The specialist is key in providing timely updates on application statuses and ensuring all stakeholders receive the necessary support for a seamless experience. Principle responsibilities Manage all customer inbound queries from education agents, universities, and students efficiently, ensuring timely and accurate responses through our customer support channels, live chat, email and WhatsApp. Establishes trusted relationships Resolve customer issues and address queries promptly to the best of your ability Maintain a positive attitude and calmly respond to customers’ complaints Address any issues a student may have through the application process, providing clear and concise information to support their application. Where appropriate, update application statuses queries, ensuring all parties are informed of any changes or necessary actions. Escalating queries and concerns, when necessary Uphold high standards of customer service and support, striving to exceed expectations and improve user satisfaction. Document interactions, issues, and resolutions in our Omni Channel platform (Front) to maintain comprehensive records for follow-up and analysis. Collaborate with other teams to enhance the overall service delivery and resolve complex issues. Continuously seek opportunities to improve processes and customer service strategies based on feedback and performance metrics. Skills Communication Skills Clear and Concise Communication: Ability to explain complex processes in a simple and understandable way, both in writing and verbally. Active Listening: Understanding customer needs by listening attentively to their concerns and responding appropriately. Multilingual Abilities: Given the international nature of the role, proficiency in multiple languages, especially English, would be advantageous Customer Service Orientation Empathy: Demonstrating understanding and care for customer concerns, creating a positive experience. Patience: Handling inquiries and complaints calmly, especially when dealing with frustrated customers. Problem-Solving: Ability to quickly assess situations, identify problems, and provide effective solutions. Technical Proficiency Multi-Channel Support Platforms: Familiarity with customer support tools like live chat, WhatsApp, and CRM systems such as Front. Basic Tech Troubleshooting: Understanding of common technical issues and the ability to guide customers through them. Data Entry and Documentation: Accurate and efficient documentation of customer interactions for tracking and analysis. Time Management and Efficiency Response Time Management: Ability to manage multiple inquiries across different channels while adhering to response time SLAs. Prioritisation: Quickly determining the urgency of different tasks and managing workload effectively to meet KPIs. Cultural Sensitivity Understanding of cultural differences: Awareness and sensitivity to cultural nuances, especially when interacting with international customers. Emotional Intelligence Self-Regulation: Maintaining a positive and professional demeanour even under pressure. Social Awareness: Understanding the emotional state of customers and responding in a manner that fosters trust and satisfaction. Conflict Resolution De-escalation Techniques: Ability to calm upset customers and turn a negative situation into a positive outcome. Benefits 25 days holiday + 1 day extra for every year you stay with us, up to a max of 30 NEST Pension scheme Flexible working hours (core hours are 10am-4pm) Regular all expenses paid social events 5 paid Training days per year. Up to 2 hours for lunch if you need it (you just need to start earlier or finish later) Mental health first aiders available to talk to (it’s OK not to be OK) Dog friendly - if you’d like to bring your dog to the office in Cirencester you can 3 paid days off every year to volunteer Equality, Diversity & Inclusion Statement Studee is a diverse and inclusive place to work where we can all be ourselves. We believe it is important to have team members that not only reflect the communities that we work in but also our customers. Our ambition at Studee is to work together to promote a diverse, equal, and inclusive environment which attracts all candidates. The Company is committed to actively opposing all forms of discrimination. Promotion of our core values We’d like you to understand our core values, embrace and live them. They are: Passionate Open & Honest Accountable Empathetic We want you to be a positive influence on everyone you work with. Please click on Apply Now and email your CV and covering letter.

• Studee
• Salary: £24-£26K
• Updated: 03-10-2024

Overview Studee is a start-up in the ed-tech space, we help international students to find their dream university online and universities to find the best students to enrol at their institution. We are looking to add to our team and are currently recruiting for a Student Admissions Advisor. The job is hybrid, with 2 days in the office in Cirencester and the remainder working from home. If you want to attend the office more frequently you are of course welcome to. Job Specifics The primary responsibility of this position is to assess both student and EA (Educational Advisor) student applications in accordance with university admissions requirements. The role is crucial in ensuring a high conversion rate of applications to university offers, with a minimum acceptance rate of 75%. This involves actively managing and resolving any assessment-related issues through outbound communications with students, Educational Advisors, and university account managers. Principle responsibilities Assessment of Applications: Thoroughly assess both student and EA student applications to ensure they meet the specific admissions requirements of the University. Achieve Conversion KPIs: Work diligently to achieve and maintain a high conversion rate from application assigned to University offer, ensuring a minimum acceptance rate of 75%. Communicate Effectively: Manage outbound communications with students, Education Agents and University account managers to address and resolve any issues related to assessment of applications. Maintain Accurate Records: Keep accurate and detailed notes of assessments in E451, communications and outcomes to support continuous improvement and compliance with University admissions standards. Problem Solving: Identify and resolve complex application issues, applying critical thinking and problem-solving skills to maintain the integrity of the admissions process. Request Data Updates: Upon communications of any changes related to the University (contacts, program data, University data) profile, report them to the Data team so their profile can be updated. Mentor and Support Junior Team Members: Actively assist and guide junior admissions advisors in the assessment and submission of applications, ensuring they understand and adhere to all university admissions criteria and processes. Provide ongoing support to develop their skills and confidence in managing application workflows. Collaborate with Teams: Work closely with other admissions team members and departments to streamline the admissions process and enhance overall efficiency. Provide Feedback: Offer feedback to University Services, EA Services and Data to increase future conversion rates. Skills Analytical Skills Complete Assessment: Ability to evaluate student and EA student applications comprehensively, considering all aspects to ensure they meet specific university admissions criteria. Critical Thinking: Skill in analysing complex situations, such as discrepancies in applications, and making informed decisions to maintain the integrity of the admissions process. Quality Assurance: Verify that the application we submit to the university meets their entry requirements and upholds the highest standards. Communication Skills Effective Communication: Proficiency in managing outbound communications with students, Education Agents, and University account managers to resolve issues and provide clear guidance. Feedback Provision: Capability to provide constructive feedback to other departments, including University Services, EA Services, and Data teams, to enhance future conversion rates. Attention to Detail Accuracy in Record-Keeping: Ensuring all assessments, communications, and outcomes are meticulously documented in E451 to support compliance and continuous improvement. Data Management: Attention to detail when requesting updates to university profiles, ensuring all changes are accurately communicated and reflected. Problem-Solving Skills Issue Resolution: Ability to identify and resolve complex application issues promptly, applying critical thinking and creative solutions to maintain process integrity. Organisational Skills Task Management: Ability to manage multiple tasks efficiently, ensuring that all applications are processed in a timely manner and in accordance with university standards. Prioritisation: Skill in prioritising tasks, such as assessments and communication, to meet tight deadlines and achieve KPIs. Interpersonal Skills Relationship Building: Developing strong relationships with students, Education Agents, and university representatives to facilitate smooth communication and issue resolution. Technical Proficiency Proficiency in CRM Systems: Familiarity with using CRM systems like E451 for documenting and managing application assessments and communications. Data Reporting: Ability to accurately report data changes to the Data team and ensure that profiles are up to date. Benefits 25 days holiday + 1 day extra for every year you stay with us, up to a max of 30 NEST Pension scheme Flexible working hours (core hours are 10am-4pm) Regular all expenses paid social events 5 paid Training days per year. Up to 2 hours for lunch if you need it (you just need to start earlier or finish later) Mental health first aiders available to talk to (it’s OK not to be OK) Dog friendly - if you’d like to bring your dog to the office in Cirencester you can 3 paid days off every year to volunteer Equality, Diversity & Inclusion Statement Studee is a diverse and inclusive place to work where we can all be ourselves. We believe it is important to have team members that not only reflect the communities that we work in but also our customers. Our ambition at Studee is to work together to promote a diverse, equal, and inclusive environment which attracts all candidates. The Company is committed to actively opposing all forms of discrimination. Promotion of our core values We’d like you to understand our core values, embrace and live them. They are: Passionate Open & Honest Accountable Empathetic We want you to be a positive influence on everyone you work with. Please click on Apply Now and email your CV and covering letter.

• GlosJobs.co.uk
• Updated: 02-10-2024

In 2024, the Charity of the Year for www.GlosJobs.co.uk and www.glos.info, is Sunflowers Suicide Support, a Gloucestershire charity that provides support for people bereaved or affected by suicide. We will be organising a series of fun and challenging events throughout the year to support and raise funds for Sunflowers.   On Friday, we delivered a very big cheque for £11,208.78 to Sunflowers Suicide Support, the GlosJobs.co.uk and glos.info Charity of the Year for 2024. We have had amazing support for the swim and quiz that we ran recently and it is a privilege to help such a fabulous Gloucestershire charity. We are now running a raffle with some really great prizes and you can buy tickets online at www.glos.info/raffle. Prizes include £100 cash from GlosJobs.co.uk, two weekend tickets for Wychwood Festival 2025, two vouchers for day spa at Hatherley Manor Hotel, Cheltenham Racecourse tickets, Soul Circus wellbeing festival tickets and many, many more!    The first event was #SwimForSunflowers - A Group Swim in the Pool the Distance of The Channel and Back for Sunflowers Suicide Support Charity. A group of regular swimmers at the Cheltenham Ladies' College pool have a 2-hour slot on Sunday 17th March 2024, to see if we can collectively swim the distance of The English Channel to France and back in the pool. It is a total distance of 67.6km = 2,704 lengths! We think we can do it!! Everything you donate will be doubled through the generous support of Pete and Lucy Eggleston through a match funding agreement with their Eggleston Charitable Foundation. So please give generously...   Other events will include: #QuizForSunflowers - Wednesday 17th April 2024 at Cheltenham Bowling Club, Suffolk Square #RaffleForSunflowers - Let us know on office@glos.info if you would like to donate a prize in exchange for lots of publicity on www.glos.info. #TrekForSunflowers - GlosJobs and glos.info director, Belinda Wilson (above), will be spending several days trekking and camping in the jungle in Cambodia, finishing in the ancient temples of Angkor Wat, to raise funds for Sunflowers. If you have any other thoughts, ideas or suggestions as to how we can spread the word and help the charity, please do contact Belinda on office@glos.info.   Sunflowers Suicide Support is founded by people who know the pain and trauma of losing a loved one to suicide. They aim to offer support to others who are bereaved or affected by suicide. More details about the charity here.  

• GlosJobs.co.uk
• Updated: 02-10-2024

Imagine the scene.... 5.30pm today you receive an alert from www.GlosJobs.co.uk with a list of your dream jobs that have just been uploaded and you get straight on the case and apply before anyone else! That will only happen if you sign up for the Daily Jobs Alert here.   NEW JOBS TO YOUR INBOX AT 5.30pm DAILY - Be first to apply for new jobs from your chosen categories. CLICK THE APPLY NOW BUTTON TO GO TO THE SIGN UP PAGE OR CLICK BELOW Enter your name and email address, then click send. Choose the categories of the jobs that you want to receive by clicking to turn the category from red to green. Make sure that you check your inbox for the verification email and confirm.

• www.glos.info
• Updated: 30-09-2024

How can you increase your profile locally and get more people to visit your website, event and business? Book your Publicity Power Up on www.glos.info and your events or business listings will be: 1. Featured as a homepage listing for 2 days 2. Publicised on Twitter to 18,600+ followers and Facebook to 1,300+ likers in a shout out 3. Highlighted on www.glos.info and www.GlosJobs.co.uk as a “Listing of the day” 4. Mentioned in our weekly newsletter that goes to 18,500+ subscribers You can book: A one off Publicity Power Up A bundle Publicity Power Ups A Publicity Power Up Package - for a quarter, a half or yearly   NEW - YOU CAN NOW UPLOAD YOUR OWN CONTENT ONTO WWW.GLOS.INFO.   Please call or email us now to plan your Publicity Power Up on 01242 700435 or office@glos.info

• www.glos.info
• Updated: 30-09-2024

Let us promote your business and events for you! See our up to date Media Pack on www.glos.info/medipack Spread the word about your business List your business in our directory, for £40+vat per annum, which includes your embedded Facebook and Twitter feed. We can mention you to over 17,800 twitter followers, so more people will find out about you and your business. www.glos.info/directory An example of a listing is: www.glos.info/atc. It includes images, logo, address, phone number, weblink, map and Facebook & Twitter contacts and embedded feeds, so new clients can easily find you. Promote your event List all your events free of charge and promote them, from as little as £15+vat with the Publicity Power Up. www.glos.info/whats-on-and-events Run a competition We will run a competition on your behalf. All you need to do is offer a prize and you will get some free publicity! Our competition for Michael McIntyre tickets had 1,100 entries! www.glos.info/competitions Produce a video of your business or event Show your customers who you are and what you do, rather than telling them. Start from £350+vat for a 2 minute video. www.glos.info/videos Encourage new customers Increase interest in your services with our, free to advertise, £1 offers. www.glos.info/offers Improve brand recognition Using our banner advertising and email newsletters, from £15+vat. www.glos.info/email-updates Release your news Send us your press releases for free feature in our News and Photos pages, or feature as a guest writer on our Views pages. www.glos.info/news-views-and-photos/ Sell your personal or commercial products In our Buy and Sell section. A business account is currently free for the first 6 months and personal items are totally free. "Snap, Send and Sell". Take a photo, email details and photo to sell@glos.info and we will list for you so buyers contact you direct. www.glos.info/buy-and-sell You can advertise your event on www.glos.info FREE OF CHARGE. Simply email us the details to office@glos.info, so we can upload a listing and start promoting your event. So, drop us an email or give us a ring and we will get working on your behalf straight away!