Reservations Sales Consultant

Cheltenham

- No Agents Please -

The JG Travel Group is a leading provider of group travel offering exciting and diverse value for
money tours, ranging from short breaks, classic seaside resort holidays, heritage tours, London
theatre breaks / attractions, and European holidays, including Cruises, through a number of distinct
brands. We are an age-friendly workplace, and our values are at the core of what we do.

Our Company Values:

• We care a lot
• We've got soul
• We make it easy
• We are in this together

We are looking to recruit a Full time Reservation Sales Consultant to work as part of our
Reservations team, with an immediate start.

Within this varied and busy role, the main duties include the following:

• Selling holidays and tours to suit customer requirements;
• Selling holiday insurance and other related products;
• Responding to customer enquiries efficiently and professionally;
• Accurately taking customer payments;
• Providing exceptional service to our customers along with looking for further sales opportunities;
• Logging all customer booking details onto the Company’s computerised booking system;
• Completing paperwork to be sent out to customers;
• Processing brochure requests;
• Maintaining up-to-date product and tour knowledge in order to provide excellent customer service.

The ideal candidates for these exciting roles will have excellent communication and customer
services’ skills, be computer literate, a fast learner, friendly and patient along with the ability to
maximise every sales opportunity. Prior telesales or customer service experience ideally in a travel
environment is desirable. Training will be provided.

As our Reservations office is open seven days a week, flexibility in terms of working hours is an
absolute must. In return we will consider flexible working arrangements.

If you feel you have the relevant experience and attributes for this role please send your CV to Helen
Moylan/ HR Director without delay.

Benefits include:

• 25 days holiday plus your birthday off
• Option to buy additional holidays
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Friends and family discount
• Free fruit in the office
• Referral programme
• Reservations Commission pay

Please click on Apply Now and email your CV and covering letter.

- No Agents Please -

Salary: Competitive Salary and Bonus Scheme

To Apply simply click the 'Apply Now' button below and complete the online form including attaching an up-to-date CV.