Head of Trading Standards & Consumer Pro

Gloucester

This is a Gloucestershire County Council job.
 

• Job Title:                            Head of Trading Standards & Consumer Pro
• Job Location:                     Quayside House 
• Salary:                               £61,174 - £66,223 per annum 
• Hours per Week:               37.00 
• Contract Type:                   Permanent 
• Closing Date:                     08/10/2024 
• Job Requisition Number:   9636 
• This post is not open to job share

About The Team & Role

Here at Gloucestershire County Council, we have a new and exciting opportunity for a self-driven professional to join our team at Gloucestershire County Council as Head of Regulatory Services. You will embark on an exciting challenge of implementing, managing, and monitoring infringements and services cases for criminal prosecution and civil litigation. As a vital member of our team, you will have the opportunity to make a significant impact acting as legal Disclosure Officer and collaboratively working with internal and external partners. 

In this role, you will report to the Deputy Chief Fire Officer, taking charge of developing and reviewing strategies, policies and procedures to account for current trends in the trading marketplace, ensuring that our council achieves the desired needs of the residents and strategic goals. 

As the Head of Regulatory Services, you will have the chance to make a lasting impact on the service efficacy within Gloucestershire. This will be achieved by your depth of knowledge, strategic understanding, highly tuned leadership skills, and the ability to drive change, ensuring that the Trading Standards Team is effectively managed and motivated to meet operational and functional requirements. 

About you

By joining our team as Head of Regulatory Services, you will the freedom to bring innovative working methods to the table and explore opportunities for additional revenue generation. 

As a member of our senior leadership team, you will play a pivotal role in delivering outstanding services, leading customer-focused teams and your exceptional team management skills will contribute to nurturing a positive and collaborative work environment. Your ability to think on your feet and be flexible in approach to service demands, across the whole of the County will be an advantage. 

You will be an experienced and enthusiastic leader with a track record of managing at a senior level, making significant contribution to the delivery of strategic priorities. The successful applicant will act as professional lead for the service, with a balance of line management and operational service, ensuring that staff provide a high quality and effective service in a cost effective and efficient manner. 

You’ll also have a proven track record of effective decision-making and be personally resilient. Ideally, you will be educated to diploma level in Trading standards, Consumer Affairs or equivalent with an in-depth knowledge from working in trading standards. 

About Us

As you’d expect, we offer an attractive package of benefits which makes a career in Local Government both flexible and rewarding.

Hybrid working arrangements are available for many of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

•    Chief officers annual leave entitlement of 30 days plus a discretionary extra half day
•    Career development and qualification opportunities
•    Supportive and positive working environment with regular, robust supervision
•    Local Government Pension Scheme (LGPS)
•    Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
•    An in-house Occupational Health service
•    Employee discount scheme
•    Links to employee networks such as Prism (LGBT+) network and the Young Employees Network. Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)

How to apply

If you’re up for a challenge, we’d love to hear from you. 

Please submit your application and personal statement today by clicking the “Apply Now” Button.

For an informal discussion about the role please contact Nathaniel Hooton via email at Nathaniel.Hooton@gloucestershire.gov.uk
 

Additional Information

To access the Job Profile for this role, please follow the link below:-

Head of Regulatory Services and Consumer Protection Job Profile

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

For more information about the job, view links, download attachments and apply please click on the Apply Now button. 

Salary: £61,174 - £66,223 per annum

Hours Per Week: 37.00

To Apply simply click the 'Apply Now' button below and complete the online form including attaching an up-to-date CV.