Z028 IT Support Assistant

Gloucester

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary
£23,843.86 per annum

Contractual hours
37

Basis
Full time

Package

27 days’ annual leave, increasing to 32 days after 5 years’, plus an additional 3 days during Christmas closure and auto enrolment into the People’s Pension matched contribution scheme.

Job category/type
Support

Job reference
REQ02018

Job description

Gloucestershire Professional Services (GPS) is recruiting a IT Support Assistant to join the Information Technology Support team based at Gloucestershire College.  

The purpose of this role is to support both students and staff in the use of IT equipment including, troubleshooting hardware and software faults along with installations and maintenance, including routine checks of IT equipment in teaching rooms.   

Supporting the IT provision across our campuses in Gloucestershire, we are a team of circa 14 with experience in all aspects of ICT.  You will be part of this team and contribute to supporting the College and its many staff/students, while learning new technologies and gaining valuable experience.  

This is a varied role and you will be expected to provide a professional and friendly service to both internal and external customers.  You will deal with customers face to face, on the telephone and through electronic enquiries   

Please review the Job Description to find out more about this role and apply online to join our team.  

A career with us means much more than just a salary - we know that our people are our greatest asset; 96% of our employees are proud to work at the college and 90% of students would recommend GC as a place to study. 

We also offer a wide range of staff benefits including:  

A generous holiday allowance of 27 days per year + Bank Holidays and Christmas Closure 
A matched contribution pension scheme
Access to discounted benefits platform and discounted gym memberships
Family friendly policies and flexible working
Access to our employee assistance programme
Discounted nursery offer at My Ohana Gloucester through salary deduction

Please note that existing members of staff seeking redeployment will be given priority for all roles where they meet the essential criteria on the person specification.  

We reserve the right to close this advert before the stated closing date should we receive a sufficient number of applications. Therefore, we would recommend an early application.

How to apply:

Please review the Job Description and further details on our safer recruitment screening process to find out more about this role and apply online to join our team by clicking on Apply Now. Please click on Search then scroll down to find the vacancy.

Salary: £23,843.86 per annum

To Apply simply click the 'Apply Now' button below and complete the online form including attaching an up-to-date CV.