Team Administrator

Cheltenham

This is a Gloucestershire County Council job.
 

• Job Title:                            Team Administrator
• Job Location:                     Edinburgh House, 2nd Floor 
• Salary:                               £24,294 - £25,545 per annum 
• Hours per Week:               37.00 
• Contract Type:                   Permanent 
• Closing Date:                     07/10/2024 
• Job Requisition Number:   10034 
• This post is not open to job share

About the Team and Role 

We are looking to recruit a Team Administrator to support the Gloucestershire North (Cheltenham and Tewkesbury) Children and Families Teams.  These teams work within Gloucestershire County Council’s Children’s Services, with a focus on Children in Care, Children in Need and Child Protection.  We have 10 Social Care Teams across the 2 sites, comprising of Social Workers, who support Children, Families and Young People from various stages of their lives, through to Independence. This role is based in Cheltenham, however as the service is connected across both sites, this role may also include some requirement to work in our Tewkesbury office. 

Your role would be to support the teams with a variety of administrative tasks, process financial documents to ensure our children, families and young people receive the necessary funding as required, whilst providing good customer service in person and on the telephone.  Duties will include: - 

• Dealing with telephone enquiries, taking messages and alerting Social Work staff 

• Preparing documents using Microsoft Word 

• Updating spreadsheets using Excel  

• Booking meetings using Microsoft Teams and our internal room booking system 

• Processing finance requests using SAP 

• Uploading documents to our bespoke database Liquid Logic (training will be provided) 

About You  

We are looking for applicants who would like to join our Social Care admin team, where the work is varied, and interesting, no two days are the same!  We would like applicants to have excellent IT and communication skills and be able to demonstrate a flexible approach with an ability to manage your workload to meet deadlines.  If you think that this is the role for you, we look forward to hearing from you.  Why are you perfect for this role and what will you bring to our team?  

About Us 

In return we will offer you:  

• Regular formal and informal support. 

• Safe, supportive and positive working environment with regular, robust supervision. 

• Access to relevant training and career progression. 

• Annual leave of 25.5 days (pro rata) up to 30.5 days (pro rata) after 5 years employment. 

• Family friendly employer offering benefits to support you and your family. 

• Access to the Local Government Pension Scheme. 

• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers. 

• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. 

• An in-house Occupational Health Service. 

• Cycle to Work scheme. 

• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network. 

• Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply). 

Working in Children’s Social Care does require an applicant who can be proactive or responsive to changing demands and resilient to some of the tough emotional content of the role. However, it is also a role that can bring great reward and job satisfaction. 

How to Apply 

If you feel that you have the skills and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” button.   

For an informal discussion about the role please contact Bethany McGowan via email at bethany.McGowan@gloucestershire.gov.uk

Closing date Monday 7th October. 

Shortlisted candidates will be contacted by email and invited to interview w/c 21st October. 

Additional Information

To access the Job Profile for this role, please follow the link below:-

Team Administrator - Job Profile

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

For more information about the job, view links, download attachments and apply please click on the Apply Now button. 

Salary: £24,294 - £25,545 per annum

Hours Per Week: 37.00

To Apply simply click the 'Apply Now' button below and complete the online form including attaching an up-to-date CV.