Administrator (Casework)

Cheltenham

Summary
Salary: Grade 5 £28,081-£30,505 per annum
Location: PARK CAMPUS
Job Type: Support

Description

We have an exciting opportunity for an experienced and proficient Administrator to join the Governance and Legal team.

About the Department

Sat within the Strategic Planning and Transformation department, the Governance and Legal team is responsible for ensuring the University meets its legal, governance and regulatory responsibilities.

Working closely with stakeholders across the University, the team supports the University’s corporate governance framework, information governance compliance and insurance activities, student casework management, the provision of legal services, and secretariat services to support the institution in achieving its mission and objectives.

About the Role

Reporting to the Student Casework Manager, and together with a small team of Administrators, this role is responsible for providing a high standard of service and expertise for the administration of the University’s student casework activity, including academic appeals, student complaints, assessment offences, and professional suitability and fitness to practise, as well as assisting with the handling of public complaints.  This will include administrative arrangements for casework meetings and hearings, assisting with preparations of casework documentation, liaising with Schools and Professional Services Departments, providing advice and guidance to students and staff, and drafting correspondence and reports of casework hearings.

The role also provides an opportunity to become involved in the governance of the University, through supporting the provision of the wider team’s secretariat services function, including officering committees, boards, groups, and business and review meetings.

You will require excellent minute taking and report writing skills as well as the ability to interpret and effectively communicate complex procedural and regulatory information to others.  You will also have strong organisational, IT, interpersonal and communication, and analytical skills.  With a professional, diplomatic, flexible and proactive approach, you will have the ability to work both on your own initiative, and as an effective member of a team, and be able to work to tight deadlines with accuracy and attention to detail.

Closing date: Monday 7th October 2024

Interview date: Tuesday 15th October 2024

The University is committed to building a diverse and inclusive staff community and welcomes applications from currently under-represented sections of our workforce. We are proud to be a Disability Confident Leader, guaranteeing an interview to everyone who meets the definition of disability set out in the Equality Act 2010 and the essential criteria contained within the person specification.

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To Apply simply click the 'Apply Now' button below and complete the online form including attaching an up-to-date CV.